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擁有空姐夢的人,大部分都嚮往到兩大國籍民航工作,而他們吸引人的條件,不外乎是高薪、環遊世界和公司福利;但在空服員光鮮亮麗的背後,還有許多身理和心理上的辛苦是你想像不到的。

我們邀請到華航資深空服員Eleana來跟大家分享工作中遇到的困難,以及給即將面試的考生們三個建議

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《Eleana’s Sharing Time  近六年的空服經驗 華航的資深空服員 與你分享》

Q:What is the difficult part of the job, when you work for China Airlines?!
(問:你覺得工作中最困難的部分是?!)

A:I personally think the most difficult part would be the jet lag, when you do a long-haul flight, such as flight from Taipei to Los Angeles. Usually, you would have stay over for 24 hours, then flight back to Taipei. When you are back, you would get 48 hours of day off. When you are off, the most of time you are actually spending time to make up the sleeping hours you’ve lost. Therefore, it would be hard to find some time to yourself. It is a part of package of the job, you have to accept this kind of life style.
(答: 我個人覺得最困難的部分是時差。當你飛像台北至洛杉磯的長班時,通常你只在當地休息 24 小時,然後你折返回台北。當你回家時,你可休息兩天。當你放假時,大部分的時間都花在睡覺與休息上,以補回失去的睡眠時間。自然而然的,你沒有太多的私人時間。這是工作必經的環節之一,你必須接受這種生活型態。)

Q: Can you offer 3 advises to whoever would like to work for China Airlines?!
(問:可以給想加入華航的朋友們三個建議嗎?!)

A:The first of all would be always up to learning new things and adapting to the new environments. The environment would be changed depending on where the flight would go. Sometimes, you would need to learn how to deal with people who coming from a different cultural background and learn how to adapt to different weather conditions. The second advice would be having a strong and healthy body. Because this job requires physical fitness. If you can’t maintain a healthy body and state of mind, you can’t take on the tasks which the airline will assign to you. The last advice would be having passion to your job. If you don’t love anything about your job, it would not be able to handle the tasks, let along treating your clients nicely.
(答:第一,永遠準備好學習新事物與適應新環境。隨著航班所到之處,環境也會有所不同。有時,我們必須學會和有著不同文化背景的人相處,並適應不同的天候。第二,維持強健的身體,因為這份工作需要好的體能。如果,你無法維持健康的身體與心理狀態,將無法承受航空公司所賦予你的任務。最後的建議,是對你的工作保持熱誠。如果你不喜歡你的工作,無法把事情做到最好,更別說善待顧客了。)

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看完了Eleana給各位的三大建議之後,你對空服員這份職業卻步了嗎?還是更期待這份工作的到來呢?空服員不是在空中端端盤子而已,其中有非常多值得學習之處,是需要我們慢慢去發掘的。

如何對工作保持熱誠?其實方法很簡單,就是了解公司理念、認同公司,不要把自己當成公司的一顆棋子而已,服務世界各地的乘客,也讓每位乘客有段愉悅的機上旅程,必須這樣子想,對工作的熱情才能夠一直持續下去。

 

延伸閱讀》華航初試前必看面談四大建議

內容來源出處|AirAcademy劉平空姐學園 ( www.aironly1.com )

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